Emergency Policy

Physicians and Emergency Rooms

Physicians or other medical personnel that need to contact Dr. Malone should call (800) 241-5077 from Florida or 229-228-2000 in Georgia and ask the operator to page Dr. Malone.

Patients of Dr. Malone with Medical Problems  

The Southeast Asthma and Allergy Center is a consultant practice. This means that our job is focused on diagnosis, patient education and treatment recommendations in our areas of expertise. We specialize in preventative care medicine. Our efforts are focused on keeping you well not in providing care during emergencies. In this regard we do provide our patients with detailed plans for dealing with their medical condition when it suddenly becomes more severe or out of control. This plan should always be implemented first; however, when your condition is rapidly worsening, we do not have the ability to care for emergency problems after hours. Dr. Malone’s commitment to practice in two different states means that he is not able to provide in hospital or emergency care. Because he is in solo practice he is not able to answer patient phone calls after hours. Your primary care physician, urgent care center or even emergency room should be your major source of emergency help after you have exhausted your emergency treatment plan. Dr. Malone will try to take calls from these sources to consult with them about your care if they need extra advice from him.

Patients With After-Hours Medical Problems or Emergencies

The Southeast Asthma and Allergy Center is a consultant practice. This means that our job is focused on diagnosis, patient education and treatment recommendations in our areas of expertise. We specialize in preventative care medicine. Our efforts are focused on keeping you well not in providing care during emergencies. In this regard, we do provide our patients with detailed plans for dealing with their medical condition when it suddenly becomes more severe or out of control. This plan should always be implemented first; however, when your condition is rapidly worsening, we do not have the ability to care for most emergency problems after hours. Dr. Malone’s commitment to practice in two different states means that he is not able to provide in hospital or emergency care. Because he is in solo practice and has an extensive lecturing schedule that keeps him traveling nearly every week, he is not able to routinely answer patient phone calls after hours.  Your primary care physician, urgent care center or even emergency room should be your major source of emergency help after you have exhausted your emergency treatment plan. Dr. Malone will try to take calls from these sources to consult with them about your care if they need extra advice from him.

For a rapidly developing reaction causing hives, swelling of hands, feet or face, breathing difficulties and/or sneezing, runny nose, severe congestion and itchy eyes and nose then do the following:

  1. Try to take some kind of antihistamine medication like benadryl, hydroxyzine, Claritin (loratidine), Zyrtec (ceterizine), Clarinex, Fexofenadine, Chlortrimeton or any other medication like this (even with other medications combined with it) as quickly as possible if it is available (even if recently taken before you received the injection).
  2. If wheezing or shortness of breath is occurring and you have albuterol on hand please administer it and repeat again in a few minutes if necessary.
  3. If you have an Epi-Pen Injector or Epinephrine to give by injection then you should go ahead and administer it if you are not improving significantly with the above therapy.
  4. If during office hours call the following # while you drive back to our office:If we are closed call toll free (800) 241-5077 or (229) 228-2000 and have the Archbold Hospital operator page me. If I do not call back in a timely manner and the reaction is worsening then proceed to a facility where an epinephrine injection can be administered.
    • Tallahassee Office (850) 656-6269 Ext. #1
    • Thomasville Office (229) 226-5616 Ext. #1

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